[Resolved] Yamaha Motor India — Parts not available in dealership stock

irfan emadi

from Patna, Bihar

Address:

80008

Most humbly & respectfully i beg to say that my name md irfan iqbal. My vehicle no - br-01-bv-3581 yamaha ray-z (Sccoty). I purchased yamaha ray-z from lila motors from patnacity-80008, bihar,
My scooty was accident 19 may 2017, i claim and handover scooty to lila motors 23 may 2017, until i didn't receive my scooty. I called more 5-10 times, everyday the employee of lila motors reply me your work in progress and some parts is not available in stock and market (In 22 days). I told him you fit my damage parts whenever you got that parts then you call me, i will it later. After that, until i didn't receive.
Lastly i want to say, what do you want. I purchase this scooty for work not for service centre. The service of lila motors is zero in (10). Every problems is only with lila motors. (Boss not available & employee is not available for estimit or claim).
What i will do and who will pay loss which is suffered. You or lila motors.

Thanking you

Regards
Md irfan iqbal

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Jul 26, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jun 14, 2017

Updated by irfan emadi no reply from anywhere from or your delaer

Verified Support

Jun 15, 2017

Yamaha Motor India Customer Care's response Dear Md Irfan Iqbal,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha