[Resolved]  Yamaha Motor India — poor after sales service from dealer and yamaha

Address:Orpi Agencies, Yamaha dealer at Coimbatore, Thadagam road, 641006

Took delivery of an fz25 monster edition at orpi agencies, dealer of yamaha at coimbatore. The dealer registered my bike with a wrong rto. When i raised the issue with him, they were unresponsive. Wrote mails to yamaha india about this and no response form the company either. Their contact number[protected] doesn't connect at all, seems to be an inactive number to avoid customer complaints. No wonder, you are going down yamaha.
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Nov 25, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Yamaha Motor India Customer Care's response
Dear ramapriyakarthigeyan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

I have been cheated by sahil Yamaha Boisar They have duplicated part of my bike Even though they dumped my bick wire wire duplicates, it was damaged within two days And they are trying to recover money from me I'm not happy about their services
Rizwanav's reply, Oct 9, 2019
Komal kharat mob no 8975215956
Bick name yamaha zr
I live in Boisar Maharashtra 401501
Yamaha Motor India Customer Care's response, Nov 7, 2019
Verified Support
Dear Rizwan,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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