[Resolved] Yamaha Motor India — poor service and service manager talks very rudely | |
I wanted to replace the small part of yamaha r15v.3 but the service center keep on saying part is not available and they have order the part. It been 3 week but every week when i visit the service center they say they are not aware about the part replacement so will order now. I have got same reply thrice until i spoke to service manger & the best thing is service manager says that customer might have not asked for replace part. Please look into it as after purchasing bike i think i have made a mistake & will not advice anyone to buy it... from Swastik Auto Ulhasnagar. Was this information helpful? | |
Aug 24, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Yamaha Motor India Customer Care's response Dear Ajaymulani, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3271
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment