[Resolved]  Yamaha Motor India — poor service at showroom

Hi.. A few months ago i bought a yamaha fasino model from one of your authorised dealer linga motors at palanganatham, madurai (Tamil nadu).

Staff at show room was very rude and they are not responding properly. Very poor customer service. I’m very unsatisfied with the service.

Moreover i bought my bike at that mela only on 25.02.18. Many offers were announced at that mela.

But i have not received the announced offers yet.

I hope you would look into the matter, and make sure such an incident is not repeated. Your company has been known to provide good services, and such events tarnish the company name, so please address this issue soon.

Thanks
Meera
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May 29, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

After taking money and giving vehicle delivery in one day, I have not yet been provided neither temporary nor permanent registration number.

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