[Resolved] Yamaha Motor India — Poor service at Yamaha authorised Service Center | |||
Hi there, I am very disappointed with the services provided at yamaha service center as its my new bike and initial services should be done from your service center only that's why i jad to visit otherwise i would have preferred outside servicing only. You guys don't have professional worker, they don't even know to communicate with customer. They treat us like they are our boss and we are thier employee. It is my fourth visit at service center and same thing happened like previous cases, they don't have yamaha engine oil with them, they don't chain lube and they don't have bike polish. Last time they asked me to purchase chain lube, polish from outside. This time they have refused to polish my bike where as it is written in your service book than it will be done in my free service. Please do something to train your service mechanic or worker to behave properly. Atlease train them to behave in professional manner to complete thier work. I hope it won't repeat in future. Thanks, ANKUR Was this information helpful? | |||
Oct 14, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 13, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3270
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment