[Resolved] Yamaha Motor India — poor service from sivaji motors, trivandrum | |||
I had given my bike for changing brake pad and chain lube and water service. They took the bike by 10am and by 2.30 i got a call from service center saying that brake pads and chain lube are out of stock and bike is washed. Again by 5.30 i received a call stating that the bike is not washed and it was a miscommunication. When i arrived at showroom nothing was done and they have issued a bill of rs.177 of labour charge for doing nothing. When i talked with service advisor the so told out of stock brake pads we're available and ready to change. Is this a way your service center guys deal? Check the attachment for details. Was this information helpful? | |||
Sep 21, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 Yamaha Motor India Customer Care's response Dear Sathyadas V, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha Verified Support Aug 13, 2018 Yamaha Motor India Customer Care's response Dear Sathyadas V, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha Verified Support Aug 21, 2018 Yamaha Motor India Customer Care's response Dear Emil Jockin, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
 2 Comments | |||
Comments
I'd given my scooter Ray zr on 6/7/2018 for service maintenance . AMG Vehicles, Mini By-pass Road, calicut taking more than one month for a service maintenance .Still my Ray zr is in the AMG Vehicles itself. I request Yamaha customer care to do the needful .
Yamaha Motor India Customer Care's response, Aug 21, 2018
Verified Support
Dear Sathyadas V,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.
Regards
Team Yamaha
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Address: 504/505, Ambattur Rd, TNHB Colony, Ambattur Tank, Ayapakkam, Chennai, Tamil Nadu 600058