[Resolved] Yamaha Motor India — Poor service Not providing assured accessories

Anandh1994

from Bengaluru, Karnataka

Address:

Linga motors thiruprankundram madurai

Morning visited linga motors madurai for service of my new fascino.Staff was very arrogant. I bought new fascino on August and was assured free accessories. While taking the scooter only they are saying about the unavailability of mobile charger . Even after 3 service they have not provided it . Today when asked they're not responding properly.Being a bank employee I am unable to take bike at prescribed time. When inquired last time they assured me home delivery after service but today they are becoming angry when raised the request. I am a yamaha customer for more than 10 years and I was really aggrieved to receive such response.

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Aug 22, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2021

Yamaha Motor India Customer Care's response Dear Anandh1994,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha