[Resolved]  Yamaha Motor India — poor servicing and charging over cost for free service without proper billing

Address:638053

Iam using r15s 2017 model.. I gave my bike service in safety motors.. It's 4th free service.. After servicing they charged 1271...in that bill oill cost other consumables they put 777rs and then general labour work 499rs..in free service why they charging labour cost its first time... When i ask they told that consumables are come under labour cost.. They are cheating the customers.. Charging over cost..in erode supreme motors same service they charging only 800rs including all consumables and then after service my rear brake was not working properly nxt day i went there ask them but they not even responding properly and they told after two days it will work.. They answer without responsibility.. Another nxt day also went there no response.. All this incidents are because of not buying bike in his showroom... This is worst services... Please take action they spoiling yamaha company name...
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Oct 22, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2017
Yamaha Motor India Customer Care's response
Dear Raja Navee,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

Very Bad service

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