[Resolved]  Yamaha Motor India — Projector headlight not working since day 1 in recently purchased YAMAHA FZ X OBD-II model

Address:tanushka auto, kestopur

This is to raise the issue regarding the projector headlight malfunction issue in my recently purchased YAMAHA FZX OBD-II model from TANUSHKA AUTO, KESTOPUR dealer, KOLKATA.
I have purchased the model on 29th June 2023 and since day 1, the headlight projector was not working at all in the main light switch/upper and lower beamer. The DRL is working fine and so is the pass light. the same issue is also noticed in other 2 bikes recently purchased and also one same model in the showroom.
I wanted to raise the issue and called them infinite times, but no one responded. Since I could not took my bike in main road without no. plate, so waited till today to raise the issue to showroom dealer to avoid police fines.

I guess these defective projector headlights are installed in many models of FZX.

Kindly raise my complaint to fix my defective projector headlight at the earliest since it is very inconvenient for me to ride in night without headlight.

SAIKAT MALLICK,
[protected].

details of bike enclosed in attachment.
+1 photos
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Sep 7, 2023
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2023
Yamaha Motor India Customer Care's response
Dear Saikat

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Aug 02, 2023
Yamaha Motor India Customer Care's response
Dear Saikat,

As per your discussion with our customer care executive, Please do coordinate with concerned Yamaha authorized dealership for further assistance.

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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