[Resolved] Yamaha Motor India — Quality of vehicle service | |||
Dear Sir, I had given my vehicle to the service. I had mentioned few problems. Those problems remain same after delivery of the vehicle. My problems are disk jam, that is fixed. I had mentioned that engine beating sound is very loud, for that they had called me and said they will charge 2500 rupees for changing the valve. In the last time i had same issue with the engine beating. But they said they will fix it no problem with that. After delivery i haven't seen any sound from the engine. Anyhow after few days same problem repeated. But this time they didn't even adjust that sound. Simply delivered the vehicle. Another problem is Clutch tight. They said they will change clutch bell rubber and they had charged 338 rupees for that. even though clutch is very tight. Generally after giving vehicle to the service, vehicle will become very smooth. But this time i haven't seen any smoothness. Its just like before service. There is no difference. And some sound is coming from the engine. This is very annoying after after paying 1528 rupees and haven't fixed my problems. they have charged 136 for the chain spray, but i didn't seen any oil on the chain. I hope you understand my problem. I'm Not satisfied with their service. I just want my vehicle to be repaired for the price they are charging. Thanks & Regards G.Praveen Kumar Was this information helpful? | |||
Dec 25, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 17, 2021 Yamaha Motor India Customer Care's response Dear Sir, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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