[Resolved]  Yamaha Motor India — r15 s

Address:680684

My r15 s bike showed warning light sometimes. I also complaint in chalakudy marvel yemaha but nothing happened. They changed battery and related items. But with in 3 months new battery was damaged again. It's not charging properly. I was waited one week. But not get new battery (Battery was under warranty). Due to the necessary of bike i changed the battery again on 18/04/2018 and still they not informed me about the old warrantied battery. On 28/09/2018 i serviced i my bike again then also i enquired about the battery and they said they will call on 29/09/2018. They didn't call. So i enquired on 1/10/2018. Then they said they will return by battery in next week. Now i am writing this letter because, after 28/09/2018 service speed reading is not correct and new battery have also some complaints. What is the matter is after service it's not starting properly. You must test it and realize how bad your service is. After 5/10/2018 i don't used my bike due to the specified conditions.
I request to you kindly solve my problem and take immediate actions.
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Nov 24, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2018
Yamaha Motor India Customer Care's response
Dear Parthasarathy Valiyaparambil,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Oct 22, 2018
Yamaha Motor India Customer Care's response
Dear Parthasarathy Valiyaparambil,

Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
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