[Resolved]  Yamaha Motor India — R15M/Manufacturer Defect

I bought Yamaha r15M from your authorized dealer on 19th January 2022.Within 1 week of taking the bike, it stopped working its engine would stop automatically After that its engine did not start. I had a lot of trouble and still took it to your service center Yamaha CMPL #52 Industrial area Ph1, in Chandigarh 160036.At first they did not understand mechanical error.After two-three hours when they checked the entire bike, Later they told me that there is a RPM problem. The mechanic of your dealer centre told me that its RPM was low Because of which it was shutting down as soon as it started.He says he made it right and I took the bike back to my home.After 2 days this problem started coming again At first the bike does not start and if it starts then it stops.I went to the service centre .The mechanic said it would be fine. I came back home again with my bike.After that my bike got first service and then second service.But that problem was not solved for me. This bike stops anywhere anytime while running & Doesn't start again. I spend approx ₹200000 on this bike.What is the use of this bike if I have to take it to such service center every week? It hasn't even been 6 months for this bike yet.And in 6 months it has been to the service center at least 15 times.Please do solve my problem.

Thanks & Regards

Owner Name- Shubham Sharma
Vehicle No - CH01CG3454
Chasis Number : ME1RG6721N0011142 Engine Number : G3N4E0245026
Mon/Year of Mfg. : 1/2022
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Jul 22, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2022
Yamaha Motor India Customer Care's response
Dear Shubham Sharma,

As per your discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html
In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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