[Resolved]  Yamaha Motor India — rc book records has not been given

Address:Kanchipuram, Tamil Nadu

Myself navies dickens from chennai, i have bought r15 v.2 on 2017 august the showroom in medavakkam high road kilpauk the purchase of the bike was on net cash and not on due payment the retailer has been failed to produced rc book for the bike the insurance in the company has been expired and i have paid for insurance renewal to the store manager still now dated 2.2.2019 i haven't received the rc book or renewal insurance i'm fed up of the retailer i just get into the store each and every time they say it would come in a week and said they will call if it's done i check every month still they fails to produce the rc record now i'm not using my bike because of no records i need an immediate action toward the the store manager everything time we approach he fails to resolve this problem we even asked about the rc book details he fail to give and douges us it will come in a week please do take action
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Feb 2, 2019
Complaint marked as Resolved 
The following things were said to be done two photos of the bike and cash for renewal of insurance no calls made or reply in mail only approached in direct contact store manager me is Edwin
Yamaha Motor India customer support has been notified about the posted complaint.
Feb 02, 2019
Updated by Dexzter Dickens
The only document I had went I purchased

Verified Support
Feb 04, 2019
Yamaha Motor India Customer Care's response
Dear Dexzter Dickens,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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