[Resolved]  Yamaha Motor India — Recording front disk plate rusted and also silencer assembly rusted ru

Address:127 /2 bull temple road chamrajpet bangalor 560019e

Hi

My self jotheesh Kumar I wone yamaha model R15 V3 bike purchased on Anurag motors on loan 24/10/2019 used 12, 850 kms used from last 1 weak informed to showroom need to change front disk plate got rust and silencer got rusted they told last 4th service they promised they will change both free of cost because its manufacturing defect of the spare but at the time of 5th service they are denied to change they collected free service coupon & they have charged me money as consumobile charges + Tax and I abserved the person name sridhar behaving rude and told yamaha is nothing for me he told of want do what ever you can do your end you do and also nothing can be done by them I am king here he told consumables are charges charged for every one inculding free service also he told not bring vehicle of service for the Anurag motors if you bring if I take vehicle for service I take he will fire my vehicle he told in feature how do I recomend for my friends and family we wone 6 vehicles from yamaha what to do from next how to give service of my bike reply me
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Aug 14, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Oct 06, 2020
Updated by Jotheesh kumar
Hi

My self jotheesh Kumar I wone yamaha model R15 V3 bike purchased on Anurag motors on loan 24/10/2019 used 12, 850 kms used from last 1 weak informed to showroom need to change front disk plate got rust and silencer got rusted they told last 4th service they promised they will change both free of cost because its manufacturing defect of the spare but at the time of 5th service they are denied to change they collected free service coupon & they have charged me money as consumobile charges + Tax and I abserved the person name sridhar behaving rude and told yamaha is nothing for me he told of want do what ever you can do your end you do and also nothing can be done by them I am king here he told consumables are charges charged for every one inculding free service also he told not bring vehicle of service for the Anurag motors if you bring if I take vehicle for service I take he will fire my vehicle he told in feature how do I recomend for my friends and family we wone 6 vehicles from yamaha what to do from next how to give service of my bike reply me
Verified Support
Oct 07, 2020
Yamaha Motor India Customer Care's response
Dear Jotheesh Kumar,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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