Yamaha Motor India — regarding battery issue of yamha r15

 
1 Review
 Amit Slimsaddy on Jan 12, 2019
Dear sir
I amit kumar contact no.- [protected],
Have purchased a bike of yamha r15 on dated 03 july 2018 and there is getting problem in starting a bike suddenly when i drive a bike and stand it and then again starting a bike with self there is error in ignition in the bike and i suffered with this starting or battery issue more than 2, 3 times within duration of 6 months
So please solve my battery or starting problem

Complaint Status


[Jan 12, 2019] Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Yamaha Motor India Customer Care's response, Jan 12, 2019
Dear Amit Kumar,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Verified Support
Yamaha Motor India Customer Care's response, Jan 12, 2019
Dear Amit Kumar,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Yamaha Motor India Customer Care's response, Jan 12, 2019
Dear Amit Kumar,

We have tried to calling you but the call was not connected. We request you to please escalate your query at yes@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
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    Yamaha Motor India - regarding battery issue of yamha r15