[Resolved] Yamaha Motor India — Regarding my vehicle Yamaha FZ s 2017 model engine problems | |||||
I am honour of Yamaha FZ S 150Cc 2017 model with reg no TS 07 FN 725.I purchase this vehicle on 15 April 2017 from Pearl Yamaha Kondapur, Hyderabad, Telangana.I did my first serving on 15 MAY 2017 as first free servicing has to be done in one month or 1000 km but since my vehicle ran for 600 Kms in one month so I did it as per the given timeline.From very first day of purchase I am having a lot of vibration sound in engine at very low speed and gear shifting issue.After first service also the issue persists for both of the above mentioned problems.I went twice to the service person for the same issues and they did some tabbid adjustment after requesting them but it is still not resolved.Even the service person accepted that the engine sound and vibration was their in the vehicle when compared with other 2017 model in same Km reading.I have paid 700 extra for additional engine warranty.I am really not sure why this issue is not being fixed completely and dissatisfied With the issue. Kindly fix the issue or replace the vehicle for me.I tried to compare my vehicle with other Fzs owners and I can clearly find out the difference in that things which I have mentioned. I am hoping this issue to be fixed to keep my trust on Yamaha. Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. May 24, 2017 Na Vn's response How the dealer sale the vehicle without model approval .
May 27, 2017 Updated by prateekranjan18 Reg no is TS 07 FN 7251.Aploplogy for incorrect detail.  Verified Support May 29, 2017 Yamaha Motor India Customer Care's response Dear Prateek Ranjan, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||||
 2 Comments | |||||
Comments
Very Bad Service by your distributer I have purchased bike before 24 days on 28/Apr/2017 days Till Now your distributor not send the documents to RTO and related area please have a look what going on, it very bad to increase your customer faith.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
3272
Pending
0
Resolved
2270
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306