[Resolved]  Yamaha Motor India — Regarding request 14571

Address:f1105 rosewood, pimple saudagar, pune 411027

Helloo

this regardimg complaint that has been booked under 14571

i have purchased fasccino from shellar yamaha kasarwadi pune.

my name isxatul pitroda.

this is to reiterate that i have done consumer complaint thru national consumer forum to avail no response from you.

I have been sold a scooter which was depreciated. the mfg date was of aug 2021 where as i have purchased the same in jul 2022. i was not given any hint or indormation regarding what i am being sold.

also very poor after sales service has been found where documenration where provided with wrong details of sales, insuarance with wrong details, insuarance provider was changed agianst promise.

i have discussed this with dealer and they maintained saying the will not be doing anything on this.

i have requested either to give 2022 manufactured scooter or provided depreciation @15% of the cost.

if this is not redressed withing 15 days, i will push my case through consumer court of india where I will have to bring along mental agony and legal charges together with depreciated value.
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Dec 15, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Oct 28, 2022
Updated by adpitroda
My name : atul pitroda
email: atul.[protected]@gmail.com
Verified Support
Nov 10, 2022
Yamaha Motor India Customer Care's response
Dear isxatul pitroda,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
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