[Resolved]  Yamaha Motor India — Regards Brake Noise Issue

Address:Hubli moto wheels Gokul road Hubli Karnataka

Subject: Brake Squeaking Sound
Dear sir/madam I'm writing to complain about the inadequate and unsatisfactory service. I received from one of your Servive centre name HUBLI MOTO WHEELS in Hubballi.
On date[protected] I dropped my bike Fzs v3 @ one of your service centre far 3rd free servicing inspection and maintance they inspected my bike and informed me to replace the rear brake pads, so i said yes for all the things they mentioned. After 2days it started noise from brakes while applying the brakes, repeatedly i visited the service center for the same complaint by 5-6 times around 10 days and they failed to rectify the problem and give the solution for it. Due to lackdown I'm also not able to visit the workshop if it was not lockdown i will be going again and again and taking my vehicle back with no results...
I noticed that your team failed to rectify one of my problem of brakes noise this squeaking sound one of brake literally developd more noise.
I wonder if this is standard practice at your shop or this is the usual feedback that you recive from your customers. I have chosen your Yamaha brand over all manufacturing two wheeler bike because of confidence from two old motorcycle and hope on good service, it's really unacceptable by Yamaha.
So please take it as a service issue by all means, i would approach the higer authority of your Brand on this brake matter.
KA63M5757 for reference I hope that u will be able to find the satisfactory solution very fast...
Was this information helpful?
No (0)
Yes (3)
Aug 8, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
May 06, 2021
Updated by sumit T
G
Verified Support
May 07, 2021
Yamaha Motor India Customer Care's response
Dear Sumit,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information