[Resolved] Yamaha Motor India — Regards Brake Noise Issue | |||
Subject: Brake Squeaking Sound Dear sir/madam I'm writing to complain about the inadequate and unsatisfactory service. I received from one of your Servive centre name HUBLI MOTO WHEELS in Hubballi. On date[protected] I dropped my bike Fzs v3 @ one of your service centre far 3rd free servicing inspection and maintance they inspected my bike and informed me to replace the rear brake pads, so i said yes for all the things they mentioned. After 2days it started noise from brakes while applying the brakes, repeatedly i visited the service center for the same complaint by 5-6 times around 10 days and they failed to rectify the problem and give the solution for it. Due to lackdown I'm also not able to visit the workshop if it was not lockdown i will be going again and again and taking my vehicle back with no results... I noticed that your team failed to rectify one of my problem of brakes noise this squeaking sound one of brake literally developd more noise. I wonder if this is standard practice at your shop or this is the usual feedback that you recive from your customers. I have chosen your Yamaha brand over all manufacturing two wheeler bike because of confidence from two old motorcycle and hope on good service, it's really unacceptable by Yamaha. So please take it as a service issue by all means, i would approach the higer authority of your Brand on this brake matter. KA63M5757 for reference I hope that u will be able to find the satisfactory solution very fast... Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 07, 2021 Yamaha Motor India Customer Care's response Dear Sumit, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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