[Resolved] Yamaha Motor India — repair of bike after accident | |||
For the last six months, i was asking the workshop guys that my rear brake is not working and for that each month i visited the workshop and asked for the brake impairment at any cost, Sometimes they just cleaned and said after using for few day it will work, the last time before accident they even changed the complete brake liner still the brakes were not working and they said the same thing that it will adjust in few days automatically. Just few days later i was involved in accident just because i was unable to apply the brakes. Now, the bike is with them for past a month and the insurance guys are mailing and calling every day to get a copy of the invoice but they are neither responding nor updating the impairment work. They are just saying that the parts have been ordered and still not delivered but there servers are not working so they are unable to track the shipment. Unfortunately my leg is broken so i am unable to visit the workshop self. Was this information helpful? | |||
Apr 9, 2020 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Feb 12, 2020 Yamaha Motor India Customer Care's response Dear Sneh Shikhar, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha Verified Support Feb 28, 2020 Yamaha Motor India Customer Care's response Dear Sir, We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected]. Regards, Team Yamaha India | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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