[Resolved]  Yamaha Motor India — Rubbish Customer Service

Hi Sir,
My Name is DEEPAK KUMAR. I am one of your Customer. My Required Information Given Below:-
Name:- DEEPAK KUMAR
Registration No:- HR51CE7976
Engine No:- E32SE0395565
Chassis No:- ME1SEG465M0058264
Model Name:- YAMAHA RAY-ZR STREET RALLY 125 FI (GREEN)

I am Facing Some Issues For Longer Time In My Scooter. My issue is fibre fitting issue. Some body parts in my scooter not set properly. 1st is my scooter meter below cover. And 2nd is my scooter helogen upper cover. Both are not set properly. I am complaining since 2nd Service and they are saying. We cannot be able to resolve your issue. This issue connot be possible to resolve. Currently My 5th Service has Done. But My Issue Still Presist.
I want to know about SERVIVE CENTRE DETAILS whoose resolve my this issue.
Because BIKE HOUSE DELHI SERVICE CENTRE (SPG VEHICLES) has not able to resolve or denied.

2nd Issue is Technical Issue. This issue i am facing last 1 month. My issue is my Scooter is showing Wrong Speed in meter.
Suppose I am riding 30km/h speed meter is showing 45 to 55km/h. If my speed approx 40 to 45km/h meter is showing 60 to 70km/h.
ecently my 5th Service done on 31 March, 2022. I am Telling my issue at the time of creating job card.
And I also telling my issue to Mr. Pawan and also my is mentioning my job card. But they are not solve my issue. rather he had not check my scooter meter spped issue.
At the time of taking handover my scooter. I had confirmed. Had you resolve my meter speed issue. He has said, I have checked all sensor and meter speed through my machine. And your issue has resolved.
After tomorrow at the time of going to my office. I am faced same issue. When I am calling to service centre and talk to the manager and MR. Pawan on 2nd April. Am asking to share me the CCTV Footage. Where you have checked my scooter sensor or meter in your machine. They assure me that we will share to the footages. Where we resolve your issue today till 5:00 Pm.
But Today is 4 April, 2022. But still they are not responding. what do i do now. I am so frustrated to your Service.

that's all i want to say, I request you to please resolve Issue ASAP.
and please my Humble request please TERMINATE MR. PAWAN from your service centre. Because these like employees misguide most people and telling a lie.
i hope you will solve my problem ASAP.

Thanks & Regards,
DEEPAK KUMAR
(Yamaha Customer only not valueable)
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Jun 2, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2022
Yamaha Motor India Customer Care's response
Dear DEEPAK KUMAR,

We regret the inconvenience caused.
Please do coordinate with concerned Yamaha authorized dealership for further assistance as they are ready to assist you and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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