[Resolved]  Yamaha Motor India — rude behavior of manager vikram and supervisor ram

Please don't ever give your bike to this service center. Please please please don't give your bike here. They will not repair instead they will spoil your bike. My bike is not getting started after their service. They are asking me to pay again to fix the issues caused by their service. There is one guy named vikram (Manager), he don't know how to speak with customers. Worst svc. Please don't go because you will get fooled. I had given r15s for a service on last week. My bike condition is very worse now after their service. I was facing few issues with slow speed and my rear view mirror was broken. They changed oil and replaced mirror, air cleaner and cost was around 3k. But after three days o[censored]se, condition of my bike was worse than before. Bike is not getting started now. They have not fixed issue with slow speed. Bike will vibrate and it will get heated up quickly. I don't what they did on my bike.
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Jul 28, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

It has been more than 30 days since I've booked the bike Yamaha R 15 v3...I've not received it yet... The people who booked the vehicle before me have already received their bikes... Please get into the process as soon as possible.. Otherwise I'll need to go for another option...
Yamaha Motor India Customer Care's response, Jul 4, 2018
Verified Support
Dear Surya Vishesh,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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