[Resolved]  Yamaha Motor India — rude response via phone for an enquiry

Address:

Bangalore, Karnataka

This complaint is regarding the bad response from the service centre at sprint yamaha service on 27.10.2015 bearing vehicle no ka01ez3527, my vehicle is always given service only in sprint yamaha serive at kudlu gate.
I had a major problem with my scooter with kick start and self start, one opf my friend took my vehicle to the service centre,
Myself explained all problems via phone to the service advisor, his response was rude and moreover i asked him that the spare parts s available or not,
He is not able to check the vehicle give us the prooper response.
Last 2 times of my vehicle service i asked him the meter panel which is broken.
Everytime the part is not available at the service centre,
Then how can a service can be given to a customer without any part of the vehicle.
I never had such a bad experience with sprint yamaha

And finally they asked us to check with orion service centre agara, they even not able to provide a service advisor contact no.
Where as i explained the problem of vehicle and he is neglecting to take an appointment.

He so bothered of the traffic and he is advising me to get the vehicle on monday.

Is this the service you provide at your customer,

Bad experience