[Resolved] Yamaha Motor India — ruthless behaviour of the technicians & worst service quality | |||
This complaint takes reference to the service which i had recently got it done at shanti motors on sept. 11th or so at velachery. My bike is yamaha fz-s version-1. First of all, the technicians who are working there are really uncivilized. They use un-parliamentary words in front of customers and literally abusing them. If i am not wrong, the person's name is saravanan. I had an issue with the self start and that was recorded during the time when i gave it for service itself. But when i got it serviced i found that the headlight is not functioning. Immediately it was reported to the service center and they had told me to come the next day for repair. I had gone there for the next two consecutive days and they were not bothered to do service. It was during this time, mr saravanan (Technician) started using abusive languages. And i must say, out of all the service centers i have visited, this is the worst. The condition of my vehicle is even deteriorated as it was before. Now within a month of the service, lot of problems have sprung up. The technician, out of frustration (In the two days when i visited) didn't assemble anything properly and i had it done locally. Really frustrated with yamaha and planning not to invest in yamaha vehicles hereafter. Was this information helpful? | |||
Nov 26, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 Yamaha Motor India Customer Care's response HI, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
Add a Comment | |||
72%
Complaints
3271
Pending
0
Resolved
2269
Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Post your Comment