[Resolved] Yamaha Motor India — sakshi yamaha delayed registration post 2 months

Mapa

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400614

I have purchased yamaha fz 25 from sakshi yamaha nerul navi mumbai on 16 the october but still they have not done registration till date i have registered a complaint but no response yet. There was a representative sent but he is ignoring my calls. Reputation of sakshi yamaha dealer is so negative where in every second customer has raised a complaint.

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Jan 20, 2018

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Yamaha Motor India Customer Care's response HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

Dec 20, 2017

Updated by Mapa I have raised a complaint already

Complaint number IC-34325-H4Y8

Dec 28, 2017

Updated by Mapa There is still no response it's been close to 3 months now and no progress at all . Need someone to dealth with this on priority

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Comments

AparnaMhatre

from Mumbai, Maharashtra

Complaint number is IC-34134-F8J7 : Yamaha India, is very irresponsible. Even after sharing all the possible details, you are not able to provide customer A REGISTERED VEHICLE (RTO Passing). Initially I thought it was Showroom owners fault (i.e. Sakshi motors, Nerul, Navi Mumbai), but I was wrong. Even Yamaha couldn't deliver help to customers complaint. Vehicle baught in September 2017 is still not registered by Yamaha and today is 9th January 2018. Now that you guys are not receiving my call, not replying to my emails. I have to take strict action against you. Thanks for wasting my money. Good Luck to your brand image. I'll try and share this as much as possible.