[Resolved]  Yamaha Motor India — saluto 125 - more expensive. all parts works only a year. after a year need to spend more money.

Address:Chennai, Tamil Nadu, 600095

I bought an yamaha saluto 125 cc last year. I did all the service on time (Before reached the given km). Every time when i give the vehicle to service, they are saying many issues and billing around 1000 rs.in free service period. After an year, i feel the vehicle condition is very poor and i took the vehicle for service. Now they are billing between 4000 to 5000 and saying many part need to replace like chain bracket, break shoes, air filters and some work in fork. When i asked the mechanic he said, the vehicle ran 12, 500 km, after 12, 000 km, need to change all of these parts.
Before this i had splender+ even i drives it for last 11 years, i didn't spend this much amount in that vehicle life. I changed only once the chain bracket. Compare to this i feel that 11 year old vehicle is much better.
I didn't expected this kind of poor quality from yahama.
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Jan 7, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
Yamaha Motor India Customer Care's response
Dear Ellapparaj Ellappan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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