[Resolved]  Yamaha Motor India — Scooter fascino make year 2016

Address:Kapurthala, Punjab, 144602

I purchase a yahama fascino scooter from yahama dealer raghave motor kapurthala punjab, inthe year 2016. It was laying breakdown since last one year
And i brought this at least 12 times to above said dealer in kapurthala punjab. But til now it is not run perfectly due to unavailability of its spare parts. Now from dated 07/06/2017 it is laying break down and yahama dealer m/s raghave motor say that the spare parts are not available of this scooter, so they
Could not attend this scooter.in open market no spares parts are available for yahama scooter. I ask to dealer that what can i din this matter? They misbehave with me. I also try to repair it another dealer in another city but nobody attend it and say that only seller are provide spare part for his own customer.
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Jul 20, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Jun 12, 2017
Updated by gulkenia
Engine no e3n8e0207710.
Chessis no. Meise77f2g0135238
Scooter facino model 2016
Dealer - raghave motor kapuothala punjab.
Owner name krishnendu gupta. Kapurthala punjab 144602
Vehicle breakdown from last ten days, dealer & service center not attend and misbehave with owner
They said that spare parts not available for this scooter and you can go anywhere, we can not attend and repair this scooter
Verified Support
Jun 15, 2017
Yamaha Motor India Customer Care's response
Dear Gulkenia,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Verified Support
Jun 15, 2017
Yamaha Motor India Customer Care's response
Dear Gulkenia,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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