[Resolved]  Yamaha Motor India — self start complaint

Address:Visakhapatnam, Andhra Pradesh, 530051

My yamaha fascino self start always is having a problem. I dont know the problem is with the self motor or the battery but the self frequently stops working. This makes so embarassed for a rider to stop the engine at signals who neccessarily want to save fuwl or reduce pollution.. Sometimes when i hold the self for 10 seconds or so it slowly draws apulling sound and then the self works like how a induction motor starts from slow beat to fast beat.. What the hell is the issue?
The service centres are even worst in repairing the byk.. They ask for thousand for every issue (Specially the self issue for me).. They say they need to change the self motor as the battery is ok. The self motor costs around 2000?
Specially i hate service centre at visakhapanam - pendurthi yamaha showroom.. He always runs into an argument with customers. I own a fz ver 2.0 from 2014 but never had a complain with the byk.. But this fascino self start problem is irritating and the service centre head probably more irritating than the repair. I only chose fascino towards my passion for yamaha after using fz.. But fascino is a disaster.. Self start self start self start... # start #.. Cant even know what the cmplain is for months only wasting money
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Nov 15, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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