[Resolved]  Yamaha Motor India — Service

Address:Thane, Maharashtra, 421201

Hi My Name is Pawan Shetty, I bought Yamaha FZ-S 1.5 month back and did the first servicing a week ago. No doubt the bike is very nice but while giving the bike for servicing, there were some noises from the main stand and from the brakes. The guy in the servicing said it will take 1 day for servicing as there were lot of bikes. I received the bike after 2 days and in the same condition as it was given. Even it was not washed. My brother took the bike and asked them to washed for which they replied the pump is not working and we can wash it afterwards for free as it is a part of 1st servicing. After 1 week on 17.10.2015, I gave a call to service center regarding the wash, and the reply was the pump is not working and I should visit them on Monday, (this means that they have not washed any bike in last 1 week), I am working professional and don't have time to visit them on weekdays and on weekends the pump doesn't work. I even don't think there is anything done to my bike in 2 days no improvement. I don't know why they take so many bikes for servicing if they are not capable enough to handle it. Below is address where I went for servicing:- AIMS Yamaha, Kasturi Vihar, Dawdi, near Venkatesh petrol pump, Kalyan - Shilphata Rd, Dombivli East, Dombivli, Maharashtra 421203 Phone:[protected] For sure I won't be going to this place again as there is no trust factor after this incident. I would rather spend some money outside and get the work done properly and on time. Regards, Pawan Shetty
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Aug 7, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Pawan Shetty,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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