[Resolved] Yamaha Motor India — service center changing parts | |||
Service centers changing parts. I had a shocking experience with Yamaha service center at Pacer Yamaha Ballary road, Hebbal. My one 1.5 yrs fascino battery was claimed dead and that I need to pay for a new one. Only after buying a new one did I notice the serial number and vehicle number of old one wasn't matching with my old guarantee card. It wasn't mine. The showroom guys weren't ready to accept it and we're blaming me for changing it which I had to fight back after which they got me a new battery accepting that they were not able to find my new one and can't pay for new one which I bought. They didn't apologize but gave it to me as if they were doing me a favor and as if to get rid off me. I have an extra battery now to shelf. Earlier to this they did the same with tyres which got worn out at 18000 kms and rims which they claimed bent. I had to get rims fixed with them. Although spooky to accept for a lady doctor maintaining the vehicle with slow steady rides only for her 8km ride to clinic that they got bent. Sad that this puts such a bad impression about the brand. After owning three Yamahas, I have to think twice now before I go for Yamaha, considering after service capabilities.. Yamaha... time to keep up to your brand value... Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Yamaha Motor India Customer Care's response Dear Zulfaquar Pathan, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Registration number is MH01DD4883