[Resolved] Yamaha Motor India — Service center doesn't claim the warranty
B
Balajisrivasan5133
from Kanchipuram, Tamil Nadu
Jul 2, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
I am balaji srinivasan. I bought Yamaha fz-x in September 12 2021. I was little delay in my second service. Now my bikes battery doesn't work and also it's under warranty. But service center (Sampathrajji motors -little kanchipuram) told that they didn't change my battery under warranty, they ask cash for change. But my bike is under warranty there is still 2 month more. They behave like rude and didn't give proper response. I was already informed them about the battery issue but they didn't do anything on that, now only i realise that. Please help me to change my battery under warranty. Thank you
Was this information helpful?
No (0)
Yes (1)
Aug 16, 2022
Complaint marked as Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Jul 02, 2022
Updated by Balajisrivasan5133 Sampathrajji motors
No:1 state bank colony, Shastri Nagar, Little, Kanchipuram, Tamil Nadu 603105
Verified Support
Jul 15, 2022
Yamaha Motor India Customer Care's response Dear Sir,
We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment