[Resolved] Yamaha Motor India — Service center issue

subhiksha sunny

Feb 15, 2022

Address:

SIVAJI YAMAHA KAIMANAM

I had given my fascino vehicle for service before 3 days. i had complaints on my vehicle and informed to service advisor. self start not working. that was my main concern. evening they called and told me everything has clear, bring your vehicle as soon as posssible. but self start not working when i took my vehicle. service advior told me your battery charge level low, recharge from anywhere. i hope yamaha have battery recharge facility in your all dealers. today(15th feb 2021) i'm given to battery in another shop for recharge. but not working self start. i'm literally sad about your service. yesterday i had a call from your dealer for feedback, and i told my complaint to the lady. lady told me manager will call soon. still i haven't get any call from your side. im very very shame about purchasing yamaha. not about brand, about your service.
sivaji yamaha
trivandrum
kaimanam

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Mar 22, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Feb 15, 2022

Updated by subhiksha sunny i had given my fascino vehicle for service before 3 days. i had complaints on my vehicle and informed to service advisor. self start not working. that was my main concern. evening they called and told me everything has clear, bring your vehicle as soon as posssible. but self start not working when i took my vehicle. service advior told me your battery charge level low, recharge from anywhere. i hope yamaha have battery recharge facility in your all dealers. today(15th feb 2021) i'm given to battery in another shop for recharge. but not working self start. i'm literally sad about your service. yesterday i had a call from your dealer for feedback, and i told my complaint to the lady. lady told me manager will call soon. still i haven't get any call from your side. im very very shame about purchasing yamaha. not about brand, about your service.
sivaji yamaha
trivandrum
kaimanam

Verified Support

Feb 17, 2022

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha