[Resolved] Yamaha Motor India — service delay

Bhuvaneswari N

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560008

Less than 2months old fascino. We were facing with self start issue at last it stopped working. We directed to panache enterprises service from panache showroom. They agreed to rectify the issue so we waited from 2pm on 19/08/2017 till 6pm they said it is getting ready and very poor late response to fix the battery issue. They stated to replace the battery and informed us the time limit of 2hour but it is very frustrating to wait without time limit. If proper was taken from the company to give timely service it will be helpful to all. Especially woman like me who was waiting here without time limit by leaving kids in home.

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Sep 29, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Yamaha Motor India Customer Care's response Dear Bhuvaneswari N,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha