[Resolved]  Yamaha Motor India — service for r15 v1

Address:641035

I have given my r15 v1 for service.
Petrol tank was rusted totally, fork racer kit has to be replaced and for general service.
Technician was aware of that (Fuel tank can only be scrapped) but he was much interested to clean the tank, which was a foolish idea.
This took them one week of time.

I reached service center for delivery and paid the charges at one shot.
Technician asked me for petrol and i have provided them one liter although bike has 3litres of petrol prior service.
Final stage of delivery - bike was not even starting.
How come then could get the bill paid with un-serviced bike?

And now technician has come to decision fuel tank, fuel pump and fuel injector has to be serviced. Which will cost around 20k.
So they offered a r15 v2 fuel tank instead of r15 v1. Which was said, it would fit perfect for v1.
Fuel pump of v1 will not fit for v2 fuel tank. This was unknown by the technical. Then wtf they call themselves reputed service center for yamaha.
Now technician advised to fit fuel pump of v2 with fuel tank of v2 in my v1 bike. This will waste 3000 rupees of my money.
This is much of dramatic play done by the service center with only intention of money not customer satisfaction.

It is been around 20days still i haven't received my bike. They treat customers very bad and give lame silly reasons - each time i call or reach service center directly.


This peoples aren't even fit to service a bicycle. Only motive is to drink the money from customers.
Please don't go for this showroom.

Dheeran bikes
Address: 45, villankurichi rd, jeeva nagar, cheran ma nagar, coimbatore, tamil nadu 641035
Phone:[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
Yamaha Motor India Customer Care's response
Dear Ajay Kumar K R,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Feb 18, 2019
Yamaha Motor India Customer Care's response
Dear Ajay Kumar K R,

We have tried to calling you but the call was not connected. We request you to please escalate your query at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information