[Resolved]  Yamaha Motor India — Service is not upto mark

Address:Madurai, Tamil Nadu, 625001

I have given my scooter to my local service station for engine starting trouble and automatically engine is getting off while riding my bike. Because of the above issue i have given my scooter to service on 02-dec-2016 and then i contacted them for status and they told will deliver today, today and finally they took seven days to deliver my bike. Not even a single phone call from service center to update the bike status. I tried contacting them often to get the status. Finally they delivered and the bill is also in-appropriate and not clear. They charged me with same particulars multiple times. I have copy as well. Now am not able to check my issue has been resolved or not becoz now they have end up with different issue. Petrol is getting leaked from tank and engine not started. Please contact me immediately. I have totally frustrated with the service. I know the brand name of yahama, its very popular and very good. But the local service center like are creating bad image to yahama brands.
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Jan 17, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2016
Yamaha Motor India Customer Care's response
Dear Subaganeshs,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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