[Resolved]  Yamaha Motor India — service issue / extra charges/ changing of original parts

Address:Patna, Bihar, 800003

Dear mam/sir
I am using yamaha bikes from very long. Now i have yamaha fz bike.. Model 2017..10 days back i went for a service in lila motors service station in patna kadam kuan.. They told me about service charges plus extra charges for accessories it means total charges of servicing was 4500/-+ gst.. Still i paid that amount.. But after servicing i am facing same issue in my bike also they have changed many of my original parts as well.. Now i am asking for another service then they are saying that u have to pay for it... Also they are neglecting of changing my product as well... Kindly do the needful or i am going to complain it in consumer forum too..

Thanks n regards
Gunjan kumar
[protected]
Patna
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Yamaha Motor India Customer Care's response
Dear Gunjan Kumar,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Aug 20, 2018
Yamaha Motor India Customer Care's response
Dear Gunjan Kumar,

Your complaint has been escalated to the concerned department with reference number IC-39868-F9D9 .

Regards,
Team Yamaha India
Complaint comments 

Comments

Everytime whenever I give my vehicle for service in Yamaha Power bikes Adajan they tells me that washing is pending.
There is problem in machine for washing.
Yamaha Motor India Customer Care's response, Aug 23, 2018
Verified Support
Dear Parth Mody,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards
Team Yamaha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2269
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information