[Resolved]  Yamaha Motor India — service issue & warranty issue

Address:600052

Iam saikarthik i bought yamaha r15 v3 (Five months back). Vehicle number is tn18au9199.
On 31st dec 2019 i was driving my vehicle suddenly the chain got removed from the chain sprocket and damaged my bike’s chain sprocket, wheel hub... Etc. I need this to be covered totally on warranty because has it was not my fault. It might be not serviced properly or the vehicle may be defective. Total km driven is just 6500. I haven’t expecting this kind of issue from yamaha. If this issue is not solved as soon as possible im going to file a complain against yamaha motor company.
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Feb 18, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Yamaha Motor India Customer Care's response
Dear Karthikhero,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Verified Support
Feb 28, 2020
Yamaha Motor India Customer Care's response
Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India
Complaint comments 

Comments

I purchaased a motor bike from vaibhav ride zone which is located at vasai west maharashtra., purchased it on16oct-2019. still my registration is not done by the agency. because of that i am facing many problem, because of my bike registration is not done i have no paper of it. so that i am paying alot of fines. take serious actn.
Yamaha Motor India Customer Care's response, Jan 14, 2020
Verified Support
Dear saif ali sayyad,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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