[Resolved] Yamaha Motor India — Service not done properly

Nakul K

Jun 28, 2022

Address:

Yamaha Shelar Service center, 162, SR, 2C, Adarsh Colony Rd, Lane Number 5, Vidyanagar, Tingre Nagar, Pune, Maharashtra 411032

I have given my bike for servicing to Yamaha service center,
When i went to take delivery, my bike is not property serviced and the indicaters was having cross connection.

There is no lube for chain they applied
There is no oiling done for gear, brakes, clutch etc
Breaks are not property serviced.
It's like they just change the Engine oil.
More are there I can't explain much over here.

In the end they told me the bill they will send me on whatsapp, As the timing is over after 6:30pm, System server is shut down after 6:30pm

I have been going for servicing to Yamaha since 2014. First time Worst experience ever.

Service date : 28/06/2022
Delivery time : IND 6:45pm approx.

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Sep 1, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2022

Yamaha Motor India Customer Care's response Dear Nakul,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha