[Resolved] Yamaha Motor India — Service related | |||
I buy yamaha cygnus alpha in s. S. Agency, namakkal., tamilnadu., registered on 25th jan 2019... I paid ready cash 82000 rs during the purchase and after a big fight they accept to provide me free helmet. They provide helmet which is kids one.. And i asked them to change and they refused and i make extra amount to change the helmet. From the moment i buy this scooter is a big headache.. Now i completed 4 services free service.. And 5th service is the free service on march 20th.. Due to corona impact the office is also closed during lock down.. Before the lockdown they called for service as reminder and after lockdown happens.. After the lockdown over, they didnt remind me and last week callupon for service. And so i managed to do service today 19.06.2020.. They refused the 5th service free service and they noted 6th service as paid service.. I dont understand y the 5th service free is refused and now they put 1200rs for the service and for oil change.. The oil change was not done during the free service period. Kindly improve your service and give your dealership in hand of loyal dealers who cares customers.. Their service is honestly is week.. I need 5th service as free service and not paid 6th service.. https://www.yamaha-motor-india.com/service-home.html Service extension is clearly mentioned in this yamaha portal.. Really terrible service and next service i am afraid to give to yamaha.. Need speedy action against these kind of money laundering dealers.. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 25, 2020 Yamaha Motor India Customer Care's response Dear Sir, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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