[Resolved] Yamaha Motor India — Servicing denial | |||
Sir, this is to inform you that i had purchased a motorcycle with reg no. Br072q4299 on 11/2013 in the name of ravi kumar agrawal, from chandra automobiles laheriasarai darbhanga bihar. The dealer gave me extended warrranty and provided me with a free service date of 28/4/2017. Due to some reasons i cudnot go to the service centre on the given date. I went on 6/5/2017 for free servicing and the dealer straightforward denied of providing me the service. The owner had a very bad behaviour though. If this is the kind of behaviour we the costomers are supposed to face then iam sorry to say sir that this is a bad sign on your company.. Still my motorbike servicing is pending.. Kindly look into the matter and sort out the problem.. Was this information helpful? | |||
Jul 18, 2017 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Jun 15, 2017 Yamaha Motor India Customer Care's response Dear Ravi kr. Agarwal, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M. Regards Team Yamaha | |||
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