[Resolved]  Yamaha Motor India — Servicing of Yamaha Fazer

Address:560095

Worst Servicing Experience - I got my Fazer bike serviced here and they did nothing what so ever and charged me 3.5K. Not one of the things they charged for can be evidenced. The charged for each bolt they tightened and each filter they changed (which they claim to have) in addition to the Rs.550 General Servicing charge. The cost of serviing is much more than the spare parts.

I have asked to fix a few basic problems, which they completely ignored like the front faring, indicators, additional sounds, etc. They did not even wash the vehicle. DO NOT EVER GIVE YOUR BIKE FOR SERVICING here. Its complete waste of money.

Yamaha service centers are generally are very disappointing in terms of service. They dont have the spare parts or they dont have the expertise to service vehicles. They post sale service of Yamaha bikes is very bad. I would advice people to choose a better bike than yamaha, you will have nightmares maintaining these bikes because of the poor quality of servicing centers. Every 2-3 months you have to shell out 4-5 k to service centers and you willn not even know what for.

Regards
Vijay
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Mar 2, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Yamaha Motor India Customer Care's response
Dear Vijay,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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