[Resolved]  Yamaha Motor India — shiv shankar, automobiles, sonepat haryana (131001) bluffing and not dealing with problems.

Address:Sonipat, Haryana, 131001

I have purchased yamaha fzs in 2014 military green color and at that time i also purchased protection plus.
My guarentee is upto 5 years and 70000 kms.. Neither the time has expired nor the kilometers. My bike is not working properly and there is some fault in the engine.
The repairman is saying that problem is with carbeurator assembly. I told them about protection plus and hey are not listenening to me. Time and again i visit there but in vain.
Every service is done at yamaha showroom and before time.
Carbeurator is of 5000 rupees and is under warranty.

Kindly help me out or else i will visit the consumer court.


Engine no:-21cj040215
Chassis no:- me121coj5e2040516.

Mobie no:-[protected]
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Sep 29, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Yamaha Motor India Customer Care's response
Dear Devender Rathi,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

I have purchesed a yamaha r15 on 2015.first i faced front suspension problem, so i alternet the two rods of suspension.how ever by spending rs 800 I go ahead the suspension problem. and now i am facing the rectifire problem.but still i am not getting any warenty.so it's my request to to replace my rectifier by warranty.
Yamaha Motor India Customer Care's response, Aug 28, 2017
Verified Support
Dear skehtasam,
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha

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