[Resolved]  Yamaha Motor India — Shubby customer service

Address:

Pathanamthitta, Kerala

Sir


This letter has been written to inform you about the appalling behaviour on part of Dealer National Motors Paippad which is a sub dealer of Ninan Motors Pathanamthitta, Kerala. I had bought a bike which was duly delivered on Saturday, April 4th, 2015. All fine, but they have me running around in circles when it came to their promise of issuing me a temporary permit(TP). As the primary intention of buying a two-wheeler is for driving on the roads, the lack of a TP does not allow me to do so.They were supposed to give me the TP on Saturday but due to reasons only known to them they chose otherwise. It's been 5 days now and my life does not revolve around me going to that particular sub dealer every day for a purpose that should have been taken care of, then and there.


He promised to provide ladies footrest for Yamaha FZ Version 2.0 on free of cost with the bike. They say it can't be done. Pray tell me the reason, if there is! From what I've heard, for a registration fee of Rs 500 or less as per rule 81 of CMV, I was asked to cough up Rs. 2000. They gave an excel sheet bill instead of original PURCHASE BILL AND SERVICE BOOK. He didn't INSURED my vehicle yet now.This is shabby customer service that needs to be dealt with strict action if any. Service like this compromises on your good name and good will, and this is going as far as to stretch those limits. Please look into this matter. It is the least that can be done.
Contact No : [protected]
Customer ID : NA
Chassis No : ME1RG0712F0037155
Engine No : G3C8E0121192
Purchase Date :[protected]
Dealer's Name : NATIONAL MOTORS, PAIPAD, THIRUVALLA

Yours Sincerely


Koshy K Abraham