[Resolved] Yamaha Motor India — Sold defect piece

Nalini0531

Oct 22, 2022

Address:

Hyderabad

I bought Yamaha Fascino Hybrid Model in April 2022at pearl yamaha Gachibowli Hyderabad. I drove only 1500kms. I regularly use it for my office which is within 6km & to gym at evening 3kms. I use it regularly. I took to service center with help of road assistance they replaced with new battery but again after a week it stopped working on the middle of the road. We didn't expect this bitter experience with yamaha with in usage of 6 months. There is no proper response from the service center and not able to predict the issue they sold me defective piece. I have recorded video where I was not able to upload here.

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Dec 1, 2022

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2022

Yamaha Motor India Customer Care's response Dear Nalini0531,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha