Yamaha Motor India — spare part won't sell to customer

Address:

Mahadevapura, 560016

I just visited Yamaha dealer located bangalore mahadevapura for fz S accelerator cable more then 10 people wearing Yamaha uniform inside the showroom and one person seating at spare counter talking in phone says no staff to give spare to customer and so I decided to talk the manager his not available no other person at showroom can resolve the issue