Yamaha Motor India — spare parts and not proper response from service centre

Bishnu Jyoti

from Mumbai, Maharashtra

Address:

625003

I have booked fzs version 3 vehicle no tn58bb9217 vehicle in last week of august 2019 and taken 2nd of september but within 10 days my horn buttom has stucked.. When i went there in evenng they told that they'll change at the time of servicing and that time they temporarily solved it.. After that also i faced this problem 4 or 5 times but according to their assurance i was waiting for servicing.. Now i have give my bike for and told to chane the switch but rudly they are telling that it's not possible.. Then why they have misguided or why they have not changed switch that time.. Now they are telling that horn is working but as a customer you can imagine thay whenever it is stucking road and continuously blowing than how much shame i'm feeling.. Kindly take this matter seriously and solve it and tell linga motor service centre to change full horn switch and not to misguide any body in future..

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Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Yamaha Motor India Customer Care's response Dear Bishnu Jyoti,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Oct 30, 2019

Updated by Bishnu Jyoti I received call from customer care but still my problem not resolved..

Oct 30, 2019

Updated by Bishnu Jyoti Toll free number is also not working..