Yamaha Motor India — Standard of Dealer

Dealer : Senthil kumar - Hosur Customer Friendly : - Dealer doesn't have the facility of accepting the credit card. - Not promoting any attraction while selling the vehicle. - Yamaha Seals person connect nil on this dealer since no one knows theperson name & Phone no. Quality : Handle bar position not proper. I have given my vehicle for service... the following are theobservation. - They are using hammer and chisel for correcting the handlebar positioning. ( Surprised to see the new vehicle problem correctedthrough hammering ) - They said the problem with the manufacturers cannot be corrected. ( being the manufacturer passing with different quality leveli don’t think this vehicle could have notbeen passed. ) - Dealer appraised that Front and rear wheel positioning could not ableto do since there is no tool available. - With the free service no other dealer is charging Rs. 150 for Consumable ( Grease, Waste ) cost ..Needs to beaddressed ( Hope being the manufacturer you will be includingthose cost in Free service ) - There is no customer feedback card/ form available in the show room Totally dissatisfied with the dealer and performance of the vehicle.. Hope you will treat this subject very seriously and do connect with meat the earliest.
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Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Raghur,

We regret for the inconvenience caused to you, we request you to please provide details of your complaint at our email Id - [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing - 8:00 AM TO 4:30 PM, Monday to Friday
Warm regards
India Yamaha Motor

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