[Resolved] Yamaha Motor India — tanushka motors servicing and after sale | |||
I recently services my yamaha fz25 in tanushka auto baguaihati kolkata. My bike was giving minor issues and heating problem, the engineer suggested clutch assembly change and replacement of chain sprocket. I also asked him to check and clean my fi system (I thought it was not working properly). The next day i collected the bike and got back home just to discover that the axel nut was not fasten. I narrowly escaped a near death accident while i was riding at 40 kmph. After contacting the service center they refused to pick up my bike and the reason given was that their is no such service available. To add to it when i sent pictures of the carelessness of the services center to the manager he called me and replied that now the issue is solved so nothing more needs to be done from there end. These people don't understand that it almost caused me my life. And even after paying 6000 rs all the issues remain the same. Was this information helpful? | |||
Nov 12, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Yamaha Motor India Customer Care's response Dear Shafiquransari, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
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