[Resolved] Yamaha Motor India — tear and wear problem due to tyre alignment

Sreejith Ktm

Address:

Puthenparambil (H) Alppara po alppara (idukki town ship), Idukki, Kerala, 685606

Sir,
I am a Yamaha Ray Z user, (KL 06 J 7074. 2019 model), I am facing a complaint regarding the tyre and tear. The right edge of the front tyre is losing quickly than usual wear and tear. front tyre wear and tear occurs even after servicing from authorised service centre in Thodupuzha.
I noticed this complaint since when the scooter runs after 5000 KM.
So i visit the Yamaha service centre in Thodupuzha, they worked on it then returned it on same day and i payed RS 375. But the complaint did not solved.

so sometimes scooter cant handle well, and type becomes useless.
Now i am needed to change the tyre within a small running period.
I am very much disappointed on this matter and unhappy with the given service from the Yamaha Staffs.

Kindly help me to resolve the issue and make a look on this matter

- Sreejith Suresh
PH, [protected]

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Mar 10, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2020

Yamaha Motor India Customer Care's response Dear Sreejith Suresh,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

Verified Support

Feb 06, 2020

Yamaha Motor India Customer Care's response Dear Sreejith Suresh,

As per your discussion with our Customer Care Executive. Please do coordinate with concerned Yamaha Authorised Dealership.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India