[Resolved]  Yamaha Motor India — the ordeal with pacer yamaha continues

Address:Bangalore, Karnataka, 560098

Dear Sir,

Please refer to my earlier e-mail where i had registered a complaint on YAMAHA Fascino mileage issue.

Subsequently after the 1st complaint was registered at your end, i got in touch with some PACER YAMAHA staff in rajarajeshwarinagar, bangalore.Again they held my scooter for 1 full day and promised that the problem has been rectified and the mileage has improved from 32 kms/ltr to 40 kms/ltr.

Now, it was my turn to check their claim.But to my utter disgust after checking the readings for 3 continuous times, the reading did not change and the mileage remained at 32 kms/ltr.

Subsequently, Yesterday i called on the showroom in-charge Mr Pradeep and explained him the same.He told me to bring the vehicle.After i went there from my office place, again to my surprise and dismay, he said that some tool to check the mileage is not available currently and told me that he would arrange for the same and call me today morning.

UNFORTUNATELY, EVEN TILL NOW I HAVE NOT RECEIVED HIS CALL..

It has been more than 5 months these ### at YAMAHA have been dodging me, Kindly help.

Regards

Arun.N
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Yamaha Motor India Customer Care's response
Dear Arun N,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Aug 16, 2018
Yamaha Motor India Customer Care's response
Dear Arun N,

Your complaint has been escalated to the concerned department with reference number IC-39837-H3H3 .

Regards,
Team Yamaha India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yamaha Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    3271
    Pending
    0
    Resolved
    2270
    Yamaha Motor India Address
    Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
    View all Yamaha Motor India contact information