[Resolved] Yamaha Motor India — the ordeal with pacer yamaha continues | |||
Dear Sir, Please refer to my earlier e-mail where i had registered a complaint on YAMAHA Fascino mileage issue. Subsequently after the 1st complaint was registered at your end, i got in touch with some PACER YAMAHA staff in rajarajeshwarinagar, bangalore.Again they held my scooter for 1 full day and promised that the problem has been rectified and the mileage has improved from 32 kms/ltr to 40 kms/ltr. Now, it was my turn to check their claim.But to my utter disgust after checking the readings for 3 continuous times, the reading did not change and the mileage remained at 32 kms/ltr. Subsequently, Yesterday i called on the showroom in-charge Mr Pradeep and explained him the same.He told me to bring the vehicle.After i went there from my office place, again to my surprise and dismay, he said that some tool to check the mileage is not available currently and told me that he would arrange for the same and call me today morning. UNFORTUNATELY, EVEN TILL NOW I HAVE NOT RECEIVED HIS CALL.. It has been more than 5 months these ### at YAMAHA have been dodging me, Kindly help. Regards Arun.N [protected] Was this information helpful? | |||
Sep 23, 2018 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 Yamaha Motor India Customer Care's response Dear Arun N, We regret for the inconvenience caused. We have shared your details with customer care team. They will contact you soon Regards, Team Yamaha India Verified Support Aug 16, 2018 Yamaha Motor India Customer Care's response Dear Arun N, Your complaint has been escalated to the concerned department with reference number IC-39837-H3H3 . Regards, Team Yamaha India | |||
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