[Resolved]  Yamaha Motor India — theft of spare parts and asked for more money without bills

Address:Durg, Chhattisgarh

I have yamaha fzs few days back accident happened. I leave my bike in yamaha service center for repair. After 1 month work not started on my bike. Then some discussion with service team they promise to give me within 2 days. When they call me to inform about completion of work, i ask how much money to pay then service team replied only rs9500. When i asked for bill they gave me a bill of rs 4500. They lied and tried to take extra money. When i see my bike i full of anger they make bill of lots of parts but they didn't change those parts. They repair old parts and polish them, charging money for new parts. So bad service and trying to rob me. Plz tell me what should i do.
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Apr 5, 2018
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Yamaha Motor India Customer Care's response
Hi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Complaint comments 

Comments

It has been 5 months to purchase Yamaha FZS-FI bike from Parvati Yamaha Motors, Gaya, Bihar. still not received the RC book and Vehicle Number purchased on the name of MANISH KUMAR, Date of purchase: 28-09-17. I have visited DTO gaya also but they do not respond to common people.

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